Frequently Asked Questions

Most problems within the operating system can be resolved
Last Updated 4 years ago

If you're having issues with a mouse/touchpad being unresponsive or programs stopped working or just in general going slow. The system will need a full shutdown and reboot.
To accomplish this what you need to do is:
Go to start menu
Select the power icon
hold shift and select shutdown

this will turn the device COMPLETELY off.

Turn it back on and you should have resolved a lot of possible problems.

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